Contact AppDigi by email. contato@appdigi.net. This is the only customer service channel on the website: we do not have a phone number, social media support, or chat.
The messages are read by only one person, Lucas Martins, who is the one who writes the website. The reply usually comes out... within 5 business days. Requests involving personal data (LGPD) are answered. within 15 days, as mandated by Law 13.709/2018.
What is the purpose of this contact?
- Correct an error in the content. Send the page link And the section that is incorrect or outdated — including when a cited app has been removed from the store or changed its name. Without the link, it's difficult to find the text.
- Personal data (LGPD). Requests for access, correction, portability, deletion of data, or revocation of consent. Write with the subject line: LGPD And say what you want; we may need to verify your identity before you can meet with us.
- Copyright and trademark usage. If you own any content, image, or application that has been mentioned and want correction, credit, or removal, please write indicating the page.
- Advertising and partnerships. Business proposals also go through here.
What this contact does not resolve
The AppDigi It's not the app store and it's not the developer of the apps mentioned.. We don't have access to any account and we can't resolve the issue.
- Forgotten password, login, blocked account, or banned profile within an application;
- Billing, subscription, cancellation or refund — that's up to you. Google Play or a App Store, in the same account where the purchase was made;
- If the app is malfunctioning, crashing, or bugging — contact the developer's support team, whose information is listed on the app's page in the app store;
- Sending the installation file: the website does not distribute the application or APK; downloads always happen through the official store.
Messages regarding these issues cannot be answered here — you must contact the app's own support team or the store.